Jake Sweeney Alfa Romeo-FIAT- Premium Fiat Dealer in florence

Took my Fiat 500 in for service. I worked with Tyler M. to get this done; he was very friendly and kept me informed by phone throughout the entire process as the technicians ran into (expected) issues. The technicians did a great job of fixing my car. The other employees I encountered as I picked up my car were very friendly and helpful also.

I will never take my Fiat anywhere else if I can help it. The service dept. and especially Tony are truly the best. My concerns are always addressed, problems are solved and literally everyone I have had dealings with there seems super nice! I cannot say enough positive things abt my experiences there.

Highly recommend this dealership and Skip Jones. I was in search of a specific car - the only one in the country optioned like it was - and Skip helped me snag it! I should mention I live in Houston, TX and Jake Sweeney Fiat is just south of Cincinnati, OH. This was the best car buying experience I’ve ever had. I asked for a price, Skip promptly responded with a fair price (enough that I jumped and didn’t need further negotiations). We were near the end of the month, so the pressure to make a sale is always on, but I never felt that from anyone at the dealership. I flew in and the picked me up at the airport - in a lime green Alfa Romeo - very memorable. The porter was super nice. Once we got to the dealership I was in and out in 20 minutes. This is the place to go - if Jake Sweeney sells any brand of car your interested in I highly urge you to go here vs the competitor. I might even buy another car out of state from them - it was that pleasant.

Don't believe the purchased reviews! I bought a car through Carvana (not the dealers fault) but the dealer and the warranty company don't communicate & the dealer refuses to take an extra step... because of their lack of paperwork retention, change in staff & misplaced documents. Now in warranty company denied the claim because time lapse. Once I provided the documents. After really being called a liar! They still said they were never paid. The service guy said "look I don't fix problems with Carvana or the warranty company. If you want the part you got to pay for it or leave. Because I'm not in the business of arguing with people. " says a guy whose car runs. I hope he never treats anyone else like that!

Impeccable work, friendly staff, and an overall pleasant experience. I would recommend the body shop here to any accident victim. Thanks Woody!

came into here with a completely different car in mind but Kaleb helped me through deciding which car fit my needs the best and was super easy to talk to. made my first big purchase really simple and not intimidating, had people even stay late when we ran into problems so I could drive away with the car the same day. Great experience!

The service department is second to none tony and his mechanics will go the extra mile to make sure everything is safe and done exactly the way it should be in my opinion they are the best in the business thank you for everything you do for me and my wife

Great service and right on time. My appointment was for 11:00 and I was in at 11:00. They said it would be an hour and I got the car back in an hour. That’s unheard of at other dealerships.